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Questions worth asking first

Especially the ones about what happens when things go wrong, because that is when a printed code either keeps working or does not.

What is a dynamic QR code?

A code whose printed image never changes but whose destination does. It points at a short OneKite link, and that link forwards to wherever you say. Change the destination at 9am and every poster, menu and sticker already printed follows at 9:01 — no reprinting.

What happens to my codes if I stop paying?

They keep resolving. The scan path is deliberately outside every plan check and every emergency switch in the system: a code somebody printed must keep working whatever your account says today. You lose the ability to create new dynamic codes and to read older analytics, not the ability to be scanned.

Can I customise a code and still trust it to scan?

Yes, and that is enforced rather than hoped for. Every template is checked for contrast, and a design you build yourself is checked before it saves. Dot-shaped modules were found to break the finder patterns a scanner uses to locate a code, so those are now drawn solid — the shape you pick applies to the data, not to the three corners a decoder needs.

What do you record when someone scans my code?

Country, region and city as reported by the edge network, plus device type, operating system, browser, referrer and any UTM parameters on your destination. Raw IP addresses are never stored — they are hashed with a salt that changes daily, so yesterday’s hashes cannot be matched to today’s.

Do you track my visitors across the web?

No. OneKite runs no third-party analytics and no advertising scripts, and sets three cookies, all strictly necessary to sign you in and keep you signed in. That is why there is no consent banner to click.

Can I get my data out?

Yes, from Settings, as a single download — your account, codes, pages, catalogs and analytics. You can delete your account from the same place. Payment records are kept afterwards because tax law requires it, and nothing else is.

What is the difference between a Page and a Catalog?

A Page is a public profile — links, hours, a bio — at onekite.bio/m/yourname. A Catalog is products at onekite.bio/c/yourshop, each product also getting its own page so a shelf label can carry its own code. Most businesses want a Page; a business that sells things wants both.

Does the lifetime plan really mean forever?

It means no recurring fee, with limits stated up front rather than discovered later. A one-time payment cannot fund unlimited use of things that cost money every month — scans to ingest, history to store — so the lifetime tier has finite allowances and does not include AI generation, which is billed per use by a model vendor.

Is there a mobile app?

OneKite is a web app that installs to a home screen. Add it from your browser and it opens without browser chrome, in its own window, straight to your dashboard. There is nothing to download from a store and nothing to update.

What happens if OneKite goes down?

Scans are the part that must not fail, so they are the part with the fewest moving pieces: a redirect served without touching authentication, billing or the control plane. Analytics are recorded on a queue afterwards, which means a queue outage costs you scan counts, never a scan.

Still deciding?

The free tier needs no card, and the codes you make on it keep working if you never upgrade.